In case you were wondering, posting an invitation to ALTA members on ALTA’s LinkedIn page to attend NAILTA’s recently concluded Annual Conference in Baltimore, MD will get you this response from ALTA’s Director of Communications:
Hello [Redacted],
I hope you are doing well. I noticed you posted a message about NAILTA’s conference. Could you please refrain from posting marketing information for NAILTA on the ALTA LinkedIn page? Seems a bit odd to allow solicitation for another association that likes to take pot shots at ALTA. While I ask you not to market NAILTA on this page, you are encouraged to post information impacting the industry to stir a discussion. I hope you understand.
[Redacted]
Yes, independent title agents. If you criticize ALTA and attempt to encourage them to engage in debate on the most important issues of our day, you are minimized. One could understand why ALTA doesn’t like NAILTA seeking them out on their site, but marginalizing the criticism as “pot shots” is a tad arrogant.
To wit, a response to the above email went as follows:
[Redacted]:
Always good to hear from you. I enjoyed your participation and comments back in October of 2008 when we first met in Independence, Ohio regarding the independent title agent associations and while your employment since then has changed, my respect for you has not.
By now, you’ve probably received correspondence from [redacted] who, like others in NAILTA, think ALTA’s appreciation for NAILTA and its members is woefully inadequate. I happen to be a proud member of both organizations. While I enjoy my membership experience in both organizations, I must take issue with your characterization of what membership in either organization affords. First, as a member of ALTA and as someone with a deep interest in the future of the title insurance industry, I think it is important for all of ALTA’s members to know about any organization that focuses its core mission on the preservation of the title insurance industry, regardless of whether that serves the interests of underwriters or agents. Why not let ALTA members choose what is relevant to them when reading a simple post from another ALTA member. After all, isn’t that what “information designed to stir a discussion” about issues vital to our industry is all about?
Second, even you have to admit that your personal editorial concerning “pot shots” is not meant to encourage discussion, but rather to belittle it. If that is the official position of ALTA, as a member, I think we – ALTA – need to come up with a better answer to the concerns of independent land title agents then marginalizing them as “pot shots”. [Redacted], people care about these things you call “pot shots”. These people are title agents, abstractors, examiners, escrow clerks, attorneys, underwriters, etc. I don’t think they would take too kindly to having their legitimate concerns regarding the title insurance industry reduced to a schoolyard scrap between ALTA and NAILTA.
I’m looking forward to having an open forum through social media and other outlets to encourage debate on a range of important issues affecting the title insurance industry. I’m even hoping, as a member of ALTA, that your side of the fence will stop with the juvenile artistry and engage in real debate with NAILTA on issues important to independent settlement service providers. ALTA has an inconsistent past concerning independent title agents. I think members of ALTA deserve to know how ALTA plans on reconciling that for the future. I think organizations such as NAILTA can help stir debate and motivate public policy in favor of preserving the title insurance industry. As a member of ALTA, I see value in that. As a member of NAILTA, I already know it.
I look forward to hearing from you again. Hopefully, instead of reminding me why you can’t talk to me, we can start figuring out ways to discover how we can.”
Shortly thereafter, the following email showed up from ALTA in response to the above:
[Redacted] and [Redacted],
Thanks for all of the comments about this post. At the very least, it has given us a chance to talk about how we can share ideas. I encourage you to participate in ALTA’s LinkedIn page to promote healthy discussion of the industry. As I am sure you know, the purpose of the page is to provide an avenue for group members to discuss and share information impacting the title insurance industry. However, as I mentioned before, participants should refrain from promoting their own services or products. We make these same comments to all of our members of the group.
I hope you find the ALTA LinkedIn group a valuable tool in promoting industry discussion.
Thanks,
[Redacted]
Almost sounded like we were getting somewhere, no? Thus, the next exchange to ALTA in response to the above:
[Redacted]:
I didn’t see where you were talking about sharing ideas between NAILTA and ALTA. Did I miss something in your email?
Let’s do this, I’m in the DC area next week with the NAILTA Board. Why don’t we arrange a meeting where you or the representatives from ALTA can sit down with representatives from NAILTA and actually talk about sharing ideas with NAILTA? Wouldn’t that be a better outlet than the phony social symbolism of LinkedIn or the political correctness of an impersonal email?
I look forward to hearing from you.
Thanks!
[Redacted]
To date, we are still waiting for a response from ALTA to set up that date to truly “share ideas” about the title insurance industry.